Question
When a customer owns multiple perpetual Flownex modules, is it possible to renew the Annual Maintenance and Support agreement for only selected modules while cancelling maintenance and support for others?
Answer
No. Customers should renew the Annual Maintenance and Support agreement for all perpetual modules that have been purchased. Maintenance and Support is not intended to be selectively renewed for only certain perpetual modules while excluding others. Customers who wish to maintain support coverage should therefore renew Maintenance and Support for their complete set of purchased perpetual modules.